Delivery methods

Delivery methods

Our high priority is fast and reliable delivery. We hold large stock, so the vast majority of goods are still in stock, and PPL and Geis orders made around 18:00 on business days, we ship the same day and the next day you receive your order. In the case of transport by Czech Post, we send the same day of the order made before 16:00.

Due to the need to verify the age of delivery of electronic cigarettes, cartridges and accessories in the case of an unregistered customer or customer without verification, an exact carrier can not be picked and the package will be sent to you at the age verification service. In the case of a verified online account (after the first delivered mail or when registering a customer card at any of our stores), you can select a particular carrier for delivery.

 

Possible forms of shipping for verified online accounts

Czech Post – Hand Pack – 99 CZK (purchase over 500 CZK free of charge)
PPL – Private Shipment – 99 CZK (purchase over 500 CZK free of charge)
Geis – 99 CZK (purchase over 500 CZK free of charge)

Delivery to dispensing points

Czech Post Mail Package - 89 CZK (purchase over 500 CZK free of charge)
Delivery points Shipping box - 49 CZK (purchase over 500 CZK free of charge)

Personal collection at VašeCigareta.cz stores

You can shop at any store immediately without an order, or create an order for booking or delivery of goods that are not in stock at the store. Personal collection at our outlets is always free.

 

You can see the specific shipping cost of the ordered goods in the second step of the order. All orders over 500 CZK are free of charge for the Czech Republic. In case of cash on delivery, a fee of CZK 30 is charged.

 

Delivery to Slovakia

Orders with delivery to Slovakia must be made through the Slovak version of our eshop. Orders are shipped from our Slovak warehouse in Bratislava.

GLS delivery to Slovakia - 3,50 € (purchase over 30 € free of charge)

Personal collection at VašeCigareta.cz stores

You can shop at any store immediately without an order, or create an order for booking or delivery of goods that are not in stock at the store. Personal collection at our outlets is always free.

Delivery to the EU

Deliveries to selected EU countries are handled through the Czech Post - as a registered mail with a tracking number. You can see the current available countries for delivery at the eshop of the transport selection.

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